Who would have ever thought that something like Carvana could someday be for real? There are very few things in this world that I find more annoying than going to a car dealership to buy a new or used vehicle.
Recently my youngest son, the last of my kids to start driving, started talking to me about buying his first car. While I was truly thrilled that he was finally ready to do so, at the same time my blood pressure went soaring at the thought of going from car dealership to car dealership searching for a good buy. Since my kids know me so well before the first words could come out of my mouth, he swiftly stopped me and said one word, “Carvana”.
To be quite honest my first thought was that he was insane. Naturally, I was skeptical but who in today’s world isn’t when it comes to buying, selling, or trading automobiles. Of all my kids he is my technology extremist and quite frankly when he tells me about things that he would like to do, it is either far too incomprehensible, or it just sounds so outlandish that most of the time I pay no attention. In this case I had to do some quick investigation because just the proposition of not having to deal with some pushy-ass lying car salesman was worth the research time. Much to my surprise Carvana was for real.
There really is no better way to describe the process beyond saying that it was genuinely seamless. Having never left the house let alone the couch, within a matter of minutes he had a pre-approval, a budget to work with, and a plethora of cars to choose from. Once he selected a vehicle from the inventory we looked at the Carfax, he made his choice of vehicle, and the website redirected him to the final credit approval stage. From what I could see it was nothing out of the ordinary. It was basically a standard credit app just as if you were in person at a regular car dealership. They asked a few questions relating to his income and he provided them with some minor documentation (most recent paystub) to prove his income. Then he securely uploaded a snapshot of his personal ID (driver’s license) and within minutes of receiving a final approval, he had his choice of delivery date and method i.e.; the Carvana ATM or a door to door delivery.
He chose the door to door delivery and from what I am to understand it went quite smoothly. He said the delivery driver telephoned him a few minutes before he arrived and upon arrival let my son visually inspect the car before taking it for a fifteen-minute test drive. When he returned from test driving it, he said the driver went over the seven-day return policy, the final purchase details, and what to do if he is unhappy with the car after grace period ends. He also explained how Carvana manages the Department of Motor Vehicles paperwork and how he will receive his license plates if he keeps the car. Once all that was complete, he said that he presented the driver with his insurance information and signed off on the paperwork and it was a done deal.
He bought a 2014 Volkswagen Jetta and although he did not do the vehicle ATM thing, he said that the experience was extremely pleasing. In addition, he told me that Carvana gave him a brand new in the package sunscreen for the dashboard and a lighter plug-in car vacuum, plus a tote bag full of little gifts which included a drink cup, the tokens that he would have used if he did the ATM delivery, vent clip air fresheners, a miniature Carvana shelf display car, cookie cutters, a silly-selfie pair of sunglasses, etc. It seems as though there are so many positives to purchasing a car this way that Carvana’s slogan of “The New Way To Buy A Car” truly depicts what it actually is. Kudos to them!